Our brains react strongly to potential conflict, triggering fight, flight, or freeze responses. This article highlights two less common reactions: fawning (people-pleasing) and festering (internalizing/sharing negativity). To navigate conflict better, the author suggests increasing awareness of your typical response and developing engagement skills through listening and valuing both yourself and the other person.

There is a lot of talk about personal brand. The concept has negative connotations, but we need to look at it differently.

The way we show up in the world, and the way we connect with others, is through language, emotions and body.

BIFF is a great acronym to remember when responding to a high-conflict person in an interaction that is hostile.

How can we evaluate whether we are good communicators? One way is by measuring our communication against Charles Kostelnick and David...

There is a model of communication called the four-sides model. It was developed by Friedemann Schulz von Thun, a German psychologist. In...