In the professional world, clarity creates impact, and clarity is rarely about word choice. It is about structure.

Unlock those vital communication superpowers so you can thrive at work and in your everyday life. I. Improv Is More Than Just Laughs Ever wish you could just... think faster? Maybe you’ve been in a big meeting when a surprise question left you totally speechless. Or maybe you’ve been stuck in one of those super awkward silences and had no idea how to fix it. We’ve all been there! Your secret weapon might actually be improvisation, and it’s not just for comedians. Even legenda

We live in a society where we're led to believe that power and control win the day. But that is not always the case, especially when it comes to high-stakes interactions

Here’s a potential conflict situation: your manager wants Option A. You're convinced Option B is better. What do you do? Force your...

When the stress mounts in a communicative situation, most of us are on our worst behaviour. I’m no neuroscientist, but biology is...

Our brains react strongly to potential conflict, triggering fight, flight, or freeze responses. This article highlights two less common reactions: fawning (people-pleasing) and festering (internalizing/sharing negativity). To navigate conflict better, the author suggests increasing awareness of your typical response and developing engagement skills through listening and valuing both yourself and the other person.

There is a lot of talk about personal brand. The concept has negative connotations, but we need to look at it differently.

The way we show up in the world, and the way we connect with others, is through language, emotions and body.

BIFF is a great acronym to remember when responding to a high-conflict person in an interaction that is hostile.

How can we evaluate whether we are good communicators? One way is by measuring our communication against Charles Kostelnick and David...

There is a model of communication called the four-sides model. It was developed by Friedemann Schulz von Thun, a German psychologist. In...