When having a difficult conversation about something, you want to plan and planning means answering the following questions: 1. Why do I...

There is a model of communication called the four-sides model. It was developed by Friedemann Schulz von Thun, a German psychologist. In...

Call it business jargon, call it corporate speak, we all know some: “move the needle”, “synergy”, “value add”, “reaching out”. In this...