Michael WalkerFeb 15, 20211 minQuestions to ask when planning to have a difficult conversationWhen having a difficult conversation about something, you want to plan and planning means answering the following questions: 1. Why do I...
Michael WalkerJan 29, 20212 minThe four things we reveal in every act of communication There is a model of communication called the four-sides model. It was developed by Friedemann Schulz von Thun, a German psychologist. In...
Michael WalkerJan 20, 20211 minGarbage language - try not to use itCall it business jargon, call it corporate speak, we all know some: “move the needle”, “synergy”, “value add”, “reaching out”. In this...