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Navigating the Office Jungle - Dealing with 5 Types of Difficult People
The People Who Make Work Hard, and Scripts and Strategies for Dealing with Them
Michael Walker
May 86 min read
Use BIFF to communicate with high-conflict people
BIFF is a great acronym to remember when responding to a high-conflict person in an interaction that is hostile.
Michael Walker
Mar 10, 20252 min read
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