We are often on our worst behaviour when we write email, but by using AI we can coax out the better angels of our nature.

Our brains react strongly to potential conflict, triggering fight, flight, or freeze responses. This article highlights two less common reactions: fawning (people-pleasing) and festering (internalizing/sharing negativity). To navigate conflict better, the author suggests increasing awareness of your typical response and developing engagement skills through listening and valuing both yourself and the other person.

There is a lot of talk about personal brand. The concept has negative connotations, but we need to look at it differently.