We are writing more than at any other time in history, and now more than ever there is a great need for clear and effective written communication. Writing Works is a course that addresses this need.

This course will make you a more effective, professional and readable writer. And it works because:

• Learning takes place gradually and progressively.

• The online training workbench makes it highly interactive and practical.

• Participants’ own writing is used to reinforce new concepts and skills.

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The course is delivered over four 3.5-hour sessions in-person or virtually. In between each session,

participants do tasks and exercises on the online workbench.

Everybody has them. They are important in relationships. They are important in the workplace. They

are important in our private lives. Conversations. Some are carefree; others are high-risk. But they all impact on our lives. And they impact on our organisations.Talking to others is the most human of skills, but, sadly, we are not very skilful at it. This course will make you a whole lot better.

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The course is for anyone wanting to have better conversations, build better relationships and give better feedback.

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The course is delivered over three 3.5-hour sessions in-person or virtually.

This course aims to improve participants’ business-writing skills in general and their email

effectiveness in particular. Through two practical, virtual sessions, as well as tasks and exercises

between the sessions, participants learn how to construct and write emails that will be opened,

read and responded to. Two principles of modern business writing form the foundation of the

course:

• write with the reader in mind

• write in plain language

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The course is delivered over two 4-hour sessions in-person or virtually. In between the sessions, participants do tasks and exercises to embed learnings.

If the history of human communication were likened to a 24-hour clock, we have been using messaging apps, as a channel of communication, since (roughly) six seconds before midnight. Six seconds is not a lot of time to learn how to use a communication channel, especially one that is so critical to building thriving workplaces. How we communicate via messaging apps determines the quality of our relationships, the level of our productivity, the creativity and effectiveness of our teams, and the state of our mental health. The stakes are high.

TXT-ually Speaking! is a course that will improve your communication when using a messaging app. And, quite possibly, it will improveyour communication in other areas of your life as well.

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The course is delivered over two 3-hour sessions in-person or virtually.

Writing Long is a practical course that teaches participants not only how to write well generally but how to write good reports in particular. This is critical and relevant because with the rise of generative AI, writing skills in the workplace are more valuable than ever. We'd be mistaken if we thought we can outsource workplace writing tasks and so avoid the need to learn to write. Now, more than ever, we need to learn how to write and how to write well.

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The course is delivered over three 4-hour sessions in-person or virtually. Between the second and third session participants apply the learnings from the first two sessions to one of their own reports.

Speaking well to an audience is a highly prized skill. But it also happens to be highly learnable. This practical, online course teaches participants how to prepare and deliver engaging and impactful presentations, for the real and virtual world. 

The course is aimed at anyone who has to speak in front of an audience, whether online, at an internal meeting or at a large public gathering.

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The course is delivered over two sessions (4 hours and 3 hours) in-person or virtually. In between the

sessions, participants do work in preparation for Day 2.